German (alemão) Speaking Customer Support (Monday-Friday) start 24/05 [Portugal]


 

Job description:

  • Possible start: 24.05!
  • We offer efficient and fast remote recruitment process
  • It is great possibility to get good money throughout the year in Portugal!
  • Working schedule time frames: Monday - Friday 08:30 – 17:00
  • We do NOT require previous experience, we will teach you everything

Company:

Our client is the world’s largest publicly traded P&C insurance company and the leading commercial lines insurer in the U.S. With operations in 54 countries and territories, provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.

Your responsabilities:

  • Receiving telephone calls or chat from clients wishing to obtain various types of information concerning their insurance policy
  • Depending on the case, the request will be processed via a transaction in our client
  • policy administration system, and/or by the writing and sending of reply to letters/emails, information, contract documents, etc., to the insured.
  • Indexation & electronic archiving in our document management tool.
  • Policy changes requests, updating payment details
  • Cancellation Requests
  • Making a claim request
  • You will NOT sell anything

What do we expect:

  • You speak German in proficiency
  • Communicative English level
  • Ability to communicate clearly and effectively
  • You live in Lisbon or you are ready to relocate there
  • We do NOT require previous experience, we will teach you everything

What we offer:

  • Possible start: 24.05
  • Working time frames: Monday - Friday 08:30 – 17:00 (local time)
  • Competitive salary and remuneration system (incl. meal allowance):

-1100€ gross x14 months
+up to 100€ gross monthly performance bonus
+up to 100€ gross project bonus/month,
+meal allowance: 7,23€ NET/day (approx 145€ NET/month in a voucher card)

  • Fixed term, renewable full time 6-months employment contract (according to the Portuguese law)
  • Private Health insurance with a dental plan (after 6 months)
  • Opportunities for career progression and possibilities for an international career through
  • Work onsite in the new and modern offices in Parque das Nações, Lisboa.
  • Complete online hiring process regulated

Relocation package:

  • We will give you money back for the flight ticket after 6 months
  • Possibility of accommodation in a company-owned apartment

Apply today and Change your career with GentleWay!

Include a valid e-mail address and telephone number in your CV and the recruitment process can start smoothly!

*By applying for this job offer, you agree to our privacy policyand consent to the processing of your personal data and sharing it with the client proposing this job offer.

Art der Stelle: Vollzeit

Gehalt: 1.295,00€ - 1.395,00€ pro Monat

Möglichkeit zu pendeln/umzuziehen:

  • Lisboa, Distrito de Lisboa: bereit sein zu pendeln oder vor Antritt der Stelle einen Umzug zu planen (Erforderlich)

Bewerbungsfrage(n):

  • Your e-mail address and telephone number are mandatory for processing your application. Please enter it here:
  • "IMPORTANT: If we decide to proceed with your application, you will receive an invitation to a HARVER assessment. This is an important step - please fill it out carefully or wait until our team emails you to sort things out
  • Your current location:
  • The closest possible starting date for you:

Sprache:

  • deutsch min C2 (Erforderlich)
  • englisch min B1 (Erforderlich)


 

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